This Tuesday we continued on imagining computers; the process is pretty much disk cloning, in which the contents of one computer's hard disk is transferred into another hard disk. This so the computer afterwards would have the same content as the 'maternal' computer. We imagined about twelve computers. That day, there was no meeting for us to attend in the Arizona Technology Council. Nearing the end of the day, we had to proofread a contract for another potential client for the company.
On Thursday, we were assigned in the morning to work on our blogs and projects. Soon, I will be getting the materials to start actually building a computer. Some time before lunch, Roshan and I were tasked to test this new website they made for their clients for any bugs. There were a couple as in the banner would appear twice when a recruiter would try get someone to join the site. Another was when we were trying to sign up to see if there were any bugs there, the site did not care what email was being used as long as it had "@" and .com, .org, .net, .anything. In addition to that, the birth date as well seemed to be over looked when it seemed someone that's just born today could be allowed to the site. However, we understood since the customer was on a budget. After we reported the problems, we want back into looking for more but there were no more major bugs.
Saturday, February 28, 2015
Saturday, February 21, 2015
Week Two
Tuesday was more eventful than the first. Throughout the day Rohan and I were imaging new desktops, basically replicating the maternal hard disk into fresh computers so it would have the same updates. In total we were able to do twenty-three computers, however, our supervisor taught us how to download the updates and how to check them on one of the computers. In midday, that was momentarily stopped for Rick to bring us to another Arizona Tech. Council meeting. That Tuesday, it was about data centers. Data centers are especially important for corporations who need to store, process, or distribute an enormous amount of data. Now why would this pertain to gaming? Well, if you're into MMOs (Massively Multiplayer Online) or MOBAs (Massive Online Battle Arena), those servers you connect to are within data centers. Your character's progress, level, equipment, pets, mounts, or what have you are stored there. All you need to do is give your username and password then voila, your character is displayed right as you left it. Arizona is ideal for these data centers to be built because natural disasters rarely happen. Heatwaves and monsoon seasons are the worse that could happen. Fans is a must for these centers; without them, these servers would shut down. After the meeting, we went back to continue imaging.
On Thursday, the whole day was dedicated to working on our SRP projects and our blogs. So I had this all pre-typed before I posted.
On Thursday, the whole day was dedicated to working on our SRP projects and our blogs. So I had this all pre-typed before I posted.
Saturday, February 14, 2015
The First Week
So far my week as been fairly interesting for the most part. Rick advised us, for the first week, to just watch and learn. There were no hands-on experience just yet and to be honest, I was pretty nervous in the first day and the meeting in the Arizona Technology Council. Though the amiable environment helped me relax as I knew there were people to help.
My first day on Tuesday was eventful in MyTek North. At the start, Rohan, my intern partner, and I met up with Rick who set up what we're supposed to do; on the side he also ordered us to proofread a contract which he gave to a company on Wednesday. Then, we met up with Mike Zeigler who oversees Tech Support, and brought us to the conference room. There showed us how he monitors and supports both his clients and his employees by using LogMeIn and ConnectWise. Afterwards, we met up with Rick once again who brought us to an Arizona Technology Council meeting where every company who's subscribed to join meets up with one another and advertise anything new happening in their company; there we also had lunch provided by the company hosting at the time. When we headed back, we finished up showing Rick with the improvements we suggested for the contract before we met with Jennifer Zima, who oversaw the Call Center. She, along with Mike, oversees how many agents can receive a call. She also contacts freelance agents for any hands on or onsite assistance. Later on, we sat through another meeting with Jennifer and Mike about whether or not this certain person can be billed as he was utilized for so many hours, but those hours couldn't be billed from the client. Then, once Rick came back from his meeting, he pulled us out of the conference room and wrapped up the day.
The second day was fairly uneventful in MyTek East. For the first few hours, we were made to work on our blogs. Then afterwards we were invited to the conference room to sit in as Melissa, the project manager, and Brydon, one of the employees, helped one of their clients via call. The project was on so we could see what the clients were pointing out. Then after we had lunch, I had Chiptole while Rohan had Taco Bell, we sat in another meeting with Chris, a Developer, and Dan, one of the employees as well, on another client who was having trouble with his surveys, kept on saying that questions occasionally repeat and pop up at random places. Afterwards, we just ended from there. Initially they were planning for us to test some coding but, we had no laptops.
My first day on Tuesday was eventful in MyTek North. At the start, Rohan, my intern partner, and I met up with Rick who set up what we're supposed to do; on the side he also ordered us to proofread a contract which he gave to a company on Wednesday. Then, we met up with Mike Zeigler who oversees Tech Support, and brought us to the conference room. There showed us how he monitors and supports both his clients and his employees by using LogMeIn and ConnectWise. Afterwards, we met up with Rick once again who brought us to an Arizona Technology Council meeting where every company who's subscribed to join meets up with one another and advertise anything new happening in their company; there we also had lunch provided by the company hosting at the time. When we headed back, we finished up showing Rick with the improvements we suggested for the contract before we met with Jennifer Zima, who oversaw the Call Center. She, along with Mike, oversees how many agents can receive a call. She also contacts freelance agents for any hands on or onsite assistance. Later on, we sat through another meeting with Jennifer and Mike about whether or not this certain person can be billed as he was utilized for so many hours, but those hours couldn't be billed from the client. Then, once Rick came back from his meeting, he pulled us out of the conference room and wrapped up the day.
The second day was fairly uneventful in MyTek East. For the first few hours, we were made to work on our blogs. Then afterwards we were invited to the conference room to sit in as Melissa, the project manager, and Brydon, one of the employees, helped one of their clients via call. The project was on so we could see what the clients were pointing out. Then after we had lunch, I had Chiptole while Rohan had Taco Bell, we sat in another meeting with Chris, a Developer, and Dan, one of the employees as well, on another client who was having trouble with his surveys, kept on saying that questions occasionally repeat and pop up at random places. Afterwards, we just ended from there. Initially they were planning for us to test some coding but, we had no laptops.
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